Jason, Cube Tracker Support

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Activity overview

Latest activity by Jason, Cube Tracker Support
  • Jason, Cube Tracker Support created an article,

    Found a Cube

    If a device was placed on your vehicle or property without your consent, please contact local law enforcement immediately and surrender the device to them so they can go through proper legal channe...

  • Jason, Cube Tracker Support created an article,

    GPS issue

    With an active subscription we offer a lifetime warranty on our Cube GPS, If you are experiencing an issue with your device, but failed to contact us regarding the issue when it arises, does not wa...

  • Jason, Cube Tracker Support created an article,

    Location history report

    A location history report can be generated using the following steps.   1. Select the device you want a report generated on, by tapping it.     2. Tap location history at the top of the screen.  ...

  • Jason, Cube Tracker Support commented,

    We recommend connecting it to a battery as the power source. However you can hook it to a power source that works for you.

  • Jason, Cube Tracker Support created an article,

    Cube ringtones

    See the following steps to set a Cubes ringtone.   1. Select the device by pressing on it within the Cube Tracker app. 2. Select the gear icon in the upper right corner. 3. Scroll down to (Tracke...

  • Jason, Cube Tracker Support created an article,

    GPS Battery life

    Depending on how the device is set up and how often it moves will determine the battery life of the device.If the device is set to update every 1 minute and is moving many times a day (in a vehicle...

  • Jason, Cube Tracker Support created an article,

    Email notifications

    Please see the following steps to turn on the email notifications.   1. Open account info.     2. Toggl email notifications to the on position.  

  • Jason, Cube Tracker Support created an article,

    View the email address used for your account

    See the following steps to view the email address used for your account. 1. Tap the three lines in the top right corner.  2. Account email address.  Press the back arrow in the top left corner to...

  • Jason, Cube Tracker Support created an article,

    Live tracking

    When the device is moving you can activate live tracking to receive an update every 10-20 seconds. Live tracking is only available when the vehicle, pet or object is moving.       1. Select the dev...

  • Jason, Cube Tracker Support created an article,

    How to ring a Cube

    Bluetooth Proximity is required to ring a Cube, (15-200 feet depending on the Cube model and where the device is located). You can ring the device two ways.   1. When the app is first opened all de...