Jason, Cube Tracker Support
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Recent activity by Jason, Cube Tracker Support-
How to reset a Cube Original & Cube Pro
To reset the Cube temporarily remove the battery, then reinstall the It.
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App freezes or displays a black screen
Please verify you are running the latest version of the IOS or Google Play Cube app. Also try logging out of your account deleting the app from your phone and reinstalling it.
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Can i use the Cube Original, Pro or Shadow for pets?
We recommend our Cube GPS for pets. Our Bluetooth Cubes uses Bluetooth to help locate missing things that are typically nearby - like the leash, keys, or your pet that's hiding under the bed! Cube ...
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How do I change the name of my Cube
Open the app and select the Cube you want to rename Press the gear in the top right corner to open settings Press the small X in the field "Name your Cube" Type in a new name and click done
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I can only ring my phone from the Cube when the app is open
Your bluetooth will need to always be on. Also please keep in mind when you first close the Cube app the device will temporarily disconnect from your phone for a few minutes to switch from running ...
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How do I change the picture for my Cube
Open the Cube app and select the Cube you want to add a picture to. Press the blue circle at the top where it says edit photo Select Photo if you want to use a photo stored in your phone Select Ca...
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Does the Cube Tracker app always need to access my location?
Yes, this allows the Cube Tracker app to give you the last known location of your Cube when it disconnects from your phone.
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View the email address used for your account
See the following steps to view the email address used for your account. 1. Tap the three lines in the top right corner. 2. Account email address. Press the back arrow in the top left corner to...
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Why is my Cube alarm going off with disconnect notification on?
Try increasing the time delay on the disconnect notifications to avoid an alarm going off anytime there is a interruption in the Bluetooth signal.
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Can I change the email address my Cube account is under?
Yes and no. After an account has been set up the email can't be changed. However you can set up a new account. Any Cubes linked to the original account will need to be removed before being added to...